Letters to contacts

[siking]

I can't seem to produce a letter to my contacts. The standard letters use PatientFOrmalname and PatientAddress fields - and seem to be blank if conacts are chosen instead of patients?

Thanks

Simon

[Dan Tarbuck]

Hi

Would you please be able to tell me how you are creating these letters... As i am unable to recreate the problem.

Thanks

[siking]

I go to Reports and Templates. Choose any report from Letters file. Goto select patients/contacts. If I then select a contact, rather than a patient, the subsequent letter is blank.

Simon

[Dan Tarbuck]

Hi

Do you have both the letter to contact and the letter to patient reports? If not then you can download them from the forum here :-
http://files.pioneersoftware.co.uk/co2005/reports

Please use the appropriate one for each.

The reason why your letter is coming up blank is that the contact name and address fields are called contactname and contactaddress, therefore it has to be a different letter for each of them.

I hope this helps.

[siking]

Got it now, thanks. It was still in the unspecified folder and I didn't check there.

Simon