Support Forum for ClinicOffice - Practice Management Software by Pioneer Software
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What makes a good bug report?
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support
Site Admin
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Joined: 25 Aug 2005 |
Posts: 89 |
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Posted: Fri Aug 26, 2005 3:16 pm Post subject: What makes a good bug report?
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Here are some tips to bear in mind when telling us about a bug...
[1] It's really important that we know which build of ClinicOffice you are using. From ClinicOffice, click "Help | About..." to get this information.
[2] Are you connecting to a local database or a database server. If you're not sure it's probably a local database.
[3] What version of Windows are you running? Also the specification of your hardware (if you know it) is always useful.
[4] Lastly, a full description of the problem, including steps that we can follow to re-produce the problem.
If you're able to include all of the above information, it will help us to locate and fix any bugs more efficiently.
Thanks,
ClinicOffice Forum Administrator
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