Credit Notes

[swoakes]

Can you issue a credit note against an outstanding invoice? For example if an insurance company is billed for the full amount but only pay part as the patients limit is reached. The remaining is then invoiced to the patient direct.

[William]

Thanks for your post. ClinicOffice 2005 treats a Credit Note a bit like a payment. Open up the outstanding invoice and click to enter a new payment. From the Payment screen tick the box that is just under the Payment Amount field "This is an account CREDIT". Then enter in the amount and you have created your Credit Note.