Account Balances showing as negative when they are in credit

[clairetucker]

In the patient grid and also when you roll over a client in the appointment diary (info bubble somes up) the account balance often shows as being a negative value when they are actually in credit

Cheers
Claire

[Support]

Hi Claire - we have not had any other instances of this problem reported and are not able to reproduce it. Please run a Database Integrity Check on your database and tick the "Fix Currency Rounding" option.

If the problem persists, then please send us a backup of your database along with the names of the accounts that have this problem and we'll take a look at it for you.