by Support » November 21st, 2006, 4:39 pm
Hi,
As Colm said, the most likely cause is that your diary intervals are set too high. Try changing them to a smaller value. As a general rule of thumb, your diary interval setting should be the lowest common denominator of the different appointment lengths you intend to use.
For example, if you have appointments of 15, 30, 45 and 60 minutes, then the best setting for the diary intervals would be 15 minutes.
ClinicOffice Support Team