New email in inbox

[roelofwielinga]

In most of the times when there is new email, the bold messages don't show up on top of my inbox. Only when I scroll up they become visible. I guess that the inbox should 'refresh' after downloading the messages, or am I missing something?

[Support]

That's correct - if you have scrolled down the list of emails in your inbox and are looking say 1/2 way down the list when a new email arrives, ClinicOffice will not suddenly jump back to the top of the list.

This is correct behaviour and is consistent with other email programs. You do of course receive a new email notification at the bottom right corner of your screen.

[roelofwielinga]

Tanks for letting me know.