Text reminders

[cliveelwood]

I believe some systems allow clients to respond to a text reminder confirm they are attending an appointment. Does Clinic Office support this function?
Thanks
Clive

[Mat Larkin]

Hi Clive,

Thanks for your post.

Under the SETUP SMS ACCOUNT section in Program Settings, there is a page 2 configuration link. In there, yuo can create an originator - where the message appears to have come from. You can choose

1) A mobile number
2) An E-mail Address
3) 11 Characters (Name of Clinic etc)

If your Patients responded to an email address that you had setup in ClinicOffice, they could respond that way.

I hope this helps.

[cliveelwood]

Thanks Mat, that helps.
Clive