Updated to Windows 10, now unable to send text messages

Post any questions, problems, comments, hints or tips related to ClinicOffice
Post a reply

Updated to Windows 10, now unable to send text messages

Postby jjeronimus » March 22nd, 2016, 1:50 pm

Hi
Updated to Window 10 on 19.03.16. Now unable to send text messages via TextAnywhere unless they are prefixed with+44 code. Microsoft and TextAnywhere tell me it is a soft ware problem...which unfortunately I am unable to resolve. ](*,) Any Ideas?
jjeronimus
 
Posts: 3
Joined: March 22nd, 2016, 1:45 pm
Top

Re: Updated to Windows 10, now unable to send text messages

Postby Support » March 22nd, 2016, 4:01 pm

Hi - please can you give us more detail? What do you mean when say that it's "unable to send"? Is there a specific error message, if so, please can you tell us exactly what it says?

Also, if you've updated to Windows 10, have you checked that your locale settings are still set to the United Kingdom, or has the the upgrade defaulted your Windows to US settings?
ClinicOffice Support Team
User avatar
Support
Site Admin
 
Posts: 875
Joined: August 25th, 2005, 6:37 pm
Top

Re: Updated to Windows 10, now unable to send text messages

Postby jjeronimus » March 22nd, 2016, 4:56 pm

Hi,
Although the icon for text is shown on the patients name when I press 'Send Reminder'.No texts are being received by clients. Text Anywhere says the problem started on 19.03.16, which is when I changed to Windows 10. The location is set at UK. No error message.
jjeronimus
 
Posts: 3
Joined: March 22nd, 2016, 1:45 pm
Top

Re: Updated to Windows 10, now unable to send text messages

Postby jjeronimus » March 22nd, 2016, 6:30 pm

Hi ,
Finally got it to work!!! Thanks for your help! \:D/
jjeronimus
 
Posts: 3
Joined: March 22nd, 2016, 1:45 pm
Top


Post a reply

Return to General Questions & Answers

Who is online

Users browsing this forum: No registered users and 1 guest

cron