How to stop receipt from printing on Quick Transaction

[sacha]

Dear Pioneer Software,

I am a current user of clinic office and was hoping to ask a question.

My issue is that every time I run a quick transaction, a receipt is generated that I have to then close every time. The box saying "print a receipt after saving using template..." is NOT ticked.

I have tried ticking and unticking the box, but I still get this unwanted receipt generated.

I cannot find anything in my diary settings that can change this, so I would be grateful for your assistance.

many thanks

Sacha Swift-Smith

[Support]

Hi Sacha,

Are you sure that it's not an INVOICE that's being printed? There are two tick boxes on the Quick Transaction screen - one to print the Invoice the other to print a Payment Receipt.

Please make sure they are both unticked.

[sacha]

Aha, thanks - I hadn't noticed that sneaky little box there!
Thank you !