Google sync stopped working

Post any questions, problems, comments, hints or tips related to ClinicOffice
Post a reply

Google sync stopped working

Postby CCopeland » May 11th, 2015, 8:30 pm

Google sync has stopped working - when you ask to connect before sync it no longer opens the internet explorer and goes for authorisation - it simply brings up a message it not authorized.
CCopeland
 
Posts: 27
Joined: April 22nd, 2013, 4:59 pm
Top

Re: Google sync stopped working

Postby Mat Larkin » May 13th, 2015, 11:30 am

Hi there,

Thanks for your post.

We have been doing some testing, however everything has been working fine back here.

If this is still happening can you check that no one has signed into a google account prior to pressing the connect button?

If you are still having problems, please let me know and I will look into it further for you.

Thanks again.
ClinicOffice Support Team
User avatar
Mat Larkin
 
Posts: 202
Joined: January 11th, 2010, 11:27 am
Top

Re: Google sync stopped working

Postby rhcrc » May 14th, 2015, 1:58 pm

Hello,
Since yesterday I have been having similar problems.
when I calendar sync with google calendar,
authentication and connecting to google account works ok,
but when I try to synchronise from clinic office to google calendar (not the other way which works fine) at 82% synchronisation I get this message:

GoogleApiException and Forbidden [403] Errors[
message[forbidden]location[-] Reason [forbidden] domain[global]

it then asks me if I would like to continue the synchronisation operation? YES or NO.
you can then continue to synchronise (although I am not sure if the synchronisation does complete.
rhcrc
 
Posts: 25
Joined: November 18th, 2014, 9:45 am
Top

Re: Google sync stopped working

Postby Mat Larkin » May 18th, 2015, 9:29 am

Please click this link to see how this issue can be resolved;
https://clinicofficeforum.co.uk/viewtopic.php?f=11&t=1027#p2939

Thanks!
ClinicOffice Support Team
User avatar
Mat Larkin
 
Posts: 202
Joined: January 11th, 2010, 11:27 am
Top


Post a reply

Return to General Questions & Answers

Who is online

Users browsing this forum: No registered users and 1 guest

cron