Pdf files automatically converting to jpeg

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Pdf files automatically converting to jpeg

Postby rhcrc » July 14th, 2016, 8:22 am

When trying to add a pdf file in the documents tab of a contact, it automatically converts it to a jpeg.
How do I stop this from happening please.
rhcrc
 
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Re: Pdf files automatically converting to jpeg

Postby Mat Larkin » July 14th, 2016, 10:34 am

Hi rhcrc,

Thanks for your post.

It maybe that the PDF is larger than the default compression settings in ClinicOffice. However you can change this;

Go to VIEW menu
Click PROGRAM SETTINGS
Click GLOBAL SETTINGS
At the bottom click PDF CONVERSION DEFAULTS

Make sure the scale is set to maximum.

Another thing to change is within USER SETTINGS (still within PROGRAM SETTINGS)

Unitck Always try to make PDF's smaller.

You shouldn't have any issues once you have made these changes.

Thanks
ClinicOffice Support Team
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Mat Larkin
 
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Re: Pdf files automatically converting to jpeg

Postby rhcrc » July 14th, 2016, 11:24 am

Great thank you!
rhcrc
 
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Joined: November 18th, 2014, 9:45 am
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