Support Forum for ClinicOffice - Practice Management Software by Pioneer Software
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dwais
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Joined: 14 Feb 2006 |
Posts: 2 |
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Posted: Tue Feb 14, 2006 2:26 pm Post subject: undo paymnet
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How do I go back and correct payment entered wrongly? I get an error message saying I cannot delete an invoice that has been paid, but what if I did that by mistake, and it was not really paid, how do I undo that?
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Diana
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support
Site Admin
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Joined: 25 Aug 2005 |
Posts: 89 |
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Posted: Thu Feb 16, 2006 11:19 am Post subject:
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You can either :-
[1] Go to the home page, click Finances | Payments and double click on a payment
[2] Go to the Patient Editor, Account Balance screen and double click on a payment
[3] Click the 'payment status' label on the invoice editor (which says "This invoice has been paid in full") and then click the payment you wish to amend
Any of the above will bring the up the payment editor, from where you can delete or edit a payment.
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ClinicOffice Support Team
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