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ClinicOffice Support Forum Index
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  Topic: refund
support

Replies: 2
Views: 17

Forum: CO2005 General   Posted: Tue Oct 03, 2006 12:49 pm   Subject: refund
There are several ways, but probably the easiest is to :-

Account Balance screen
REFUND (at the top of that screen and also on the right-click menu).

Hope this helps!
  Topic: FAQ: How do I import a patient list?
support

Replies: 0
Views: 5

Forum: CO2005 Frequently Asked Questions   Posted: Wed Sep 27, 2006 1:27 pm   Subject: FAQ: How do I import a patient list?
This FAQ explains how to import a list of patients (and/or contacts) from a CSV file.

A CSV file (Comma Separated Variable format) can easily be created or edited using Microsoft Excel. Here's a sa ...
  Topic: Server 2003 Lock Out & Forgotten Password Retrival
support

Replies: 1
Views: 35

Forum: CO2005 General   Posted: Tue Aug 22, 2006 12:53 pm   Subject: Server 2003 Lock Out & Forgotten Password Retrival
Good advice - thanks Colm!
  Topic: Payments report
support

Replies: 1
Views: 21

Forum: CO2005 Wish List   Posted: Sun Aug 20, 2006 9:14 am   Subject: Payments report
Hi. For custom reports, we ask that customers fax or email us a 'mock up' of the report that you want. You can either use MS Word to do this, or you can print out a similar report and then write on it ...
  Topic: Products vs Services
support

Replies: 3
Views: 37

Forum: CO2005 General   Posted: Mon Aug 14, 2006 3:45 pm   Subject: Products vs Services
Is it possible you have tried the wrong report? I have just double checked and the "Item Sales Summary" and "Item Sales by Category" are definitely not the same.

As the names su ...
  Topic: Products vs Services
support

Replies: 3
Views: 37

Forum: CO2005 General   Posted: Sat Aug 12, 2006 9:58 am   Subject: Products vs Services
There is a report available on this form called "Item Sales by Category" which shows the information you are looking for. Please see this link :-
https://clinicofficeforum.co.uk/viewtopi ...
  Topic: FAQ: How to do a Mail (or label) Merge with Microsoft Word?
support

Replies: 0
Views: 17

Forum: CLXP Frequently Asked Questions   Posted: Tue Aug 01, 2006 9:00 am   Subject: FAQ: How to do a Mail (or label) Merge with Microsoft Word?
This FAQ explains how to perform a mail-merge using Microsoft Word.

Firstly, a word about mail-merging with MS Word and where ClinicOffice fits in to the process. According to Microsoft's website, ...
  Topic: Problem with McAfee On-Access Scanner?
support

Replies: 2
Views: 42

Forum: CO2005 General   Posted: Thu Jul 06, 2006 8:43 am   Subject: Problem with McAfee On-Access Scanner?
We've done a bit of research and it does seem that quite a lot of McAfee users have experienced similar problems :-

http://groups.google.co.uk/group/alt.comp.anti-virus/browse_thread/thread/b06a92b ...
  Topic: FAQ: How do I send an email to multiple patients?
support

Replies: 0
Views: 40

Forum: CO2005 Frequently Asked Questions   Posted: Mon Jul 03, 2006 4:20 pm   Subject: FAQ: How do I send an email to multiple patients?
This FAQ talks you through how to send an email to multiple patients.

Firstly, go to the Patient Database and perform a search so that all the desired email recipients are on the screen. For exampl ...
  Topic: Run on Linux
support

Replies: 1
Views: 41

Forum: CO2005 General   Posted: Mon Jun 26, 2006 4:52 am   Subject: Run on Linux
Honestly, we have no idea!

Obviously ClinicOffice is a native Windows 32-bit application, so it really depends on how good the emulator is. We do have a handful of users running ClinicOffice ...
  Topic: Ability to enter unique patient code in any report
support

Replies: 1
Views: 55

Forum: CO2005 Report & Document Templates   Posted: Mon May 29, 2006 10:16 am   Subject: Ability to enter unique patient code in any report
Thanks for pointing that out. We already have it on our 'todo' list to use the patient code field more so that whenever you need to select a patient, you can see their code.
  Topic: Bulk Import/Field Change Option
support

Replies: 1
Views: 41

Forum: CO2005 Wish List   Posted: Mon May 29, 2006 10:14 am   Subject: Bulk Import/Field Change Option
There is currently no feature to do this, but it is something that we could implement as a bespoke addon for you (though we would obviously have to charge for it).

Alternatively, if there were suff ...
  Topic: Patient Account Totals on Reports
support

Replies: 1
Views: 55

Forum: CO2005 General   Posted: Tue May 16, 2006 9:31 am   Subject: Patient Account Totals on Reports
Hi James,

You could get this information by doing an "Invoice List" report and specifying the person in question as the "Invoice Recipient".

Kind Regards,
  Topic: Appointment Count for Completed Appointments Only
support

Replies: 2
Views: 52

Forum: CO2005 Wish List   Posted: Tue May 16, 2006 9:28 am   Subject: Appointment Count for Completed Appointments Only
Printing out an "Appointment List" report and setting a criteria on the Appointment Status field should give you this information.
  Topic: Editing Clinic Times to fit holidays in.
support

Replies: 1
Views: 56

Forum: CO2005 General   Posted: Fri Apr 21, 2006 8:29 am   Subject: iary
Hi,

This is where the "Quick Appointment" feature comes in handy. Simply select the whole day when the practitioner is away (e.g. click 08:00am and drag down to 08:00pm) and then press the space ba ...
 
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