Accounting/invoicing/payment logging error

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Accounting/invoicing/payment logging error

Postby CCopeland » May 7th, 2015, 12:29 pm

Appointments have had invoices raised to a company, and the £ icon on diary is correct as red.
The total amount showing as outstanding to the company (total of all oustanding invoices) is also correct.

But

When I go to add a new payment several outstanding invoices (shown correctly as red £ on the diary view) that should be listed, so I can allocate payment to them, are not there. (This is for the month of March)

When I list all invoices for the client it shows some invoices for March as paid (when they are not) and others for Feb are missing from the list - however when I go to the diary view they are shown as paid and have the correct payment ref logged against them.

I have checked the payments to date are logged to the correct business.
I have also checked invoices raised are to the correct business.

Help?

With thanks
CCopeland
 
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Re: Accounting/invoicing/payment logging error

Postby roelofwielinga » May 7th, 2015, 12:42 pm

Have you tried to 'check and repair' the database (under the 'tools' section)?
http://www.osteopraktijk.nl
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CANCEL: Accounting/invoicing/payment logging error

Postby CCopeland » May 7th, 2015, 1:21 pm

All sorted - found errors in the dates - hence showed up in other months!
CCopeland
 
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